Headquartered on a 22-acre campus in Ontario and fully affiliated with the University of Toronto, Baycrest is the global leader in developing anproviding innovations in aging and brain health.
Baycrest is unique in the world, combining a comprehensive system of care for aging patients, one of the world's top research institutes in cognitive neuroscience, dedicated centres focused on mitigating the impact of age-related illness and impairment, and unmatched global knowledge exchange and commercialization capacity.
Baycrest is the global leader in developing and providing innovations in aging and brain health. Baycrest is unique in the world, combining a comprehensive system of care for aging patients, one of the world's top research institutes in cognitive neuroscience, dedicated centres focused on mitigating the impact of age-related illness and impairment, and unmatched global knowledge exchange and commercialization capacity.
Fully affiliated with the University of Toronto, Baycrest is playing an important role in training and enlightening future professionals who will have the responsibility of caring for our aging population. Each year we provide students with practical on-site training in almost every health-care discipline.
The Baycrest Innovation Engine develops, evaluates and transfers new practices, knowledge and products from our health sciences platform to the division at Baycrest responsible for bringing products to market, and has a system-wide impact on care delivery, quality of life and health and wellness.
Baycrest, a world-class leader in innovation in aging, provides care through a unique continuum of care system ranging from wellness programs, residential housing and outpatient clinics to a 472-bed nursing home, and a 300 bed complex continuing care facility.
A strategic focus of Baycrest is to be a workplace of choice - where we attract, develop and retain the most talented and committed leaders and staff, a workplace that supports and encourages an environment where our people can excel and achieve their personal best.
The Behavioural Support for Seniors Program (‘BSSP’), Outreach Teams have an opportunity for a full-time CLINICAL MANAGER
who will be responsible for managing the day-to-day operations of the Behaviour Support Outreach Teams (‘BSOT’) of the BSSP and provide linkages to other parts of the strategy including the Transitional Behaviour Support Unit and Education Consortium. Reporting to the Program Director, the Clinical Manager will provide leadership and direction to both the community and Long-Term Care Outreach Teams, and work closely with the teams to provide collaborative and evidence-based care to support clients with responsive behaviours, their caregivers and families.
Responsibilities: Quality Client Care • Contributing to the organization and the BSSP program in the realization of Baycrest’s mission, vision, values and strategic plan. • Supporting two Outreach teams in the development of solutions/service delivery for Behavioural Support Outreach services that provide exceptional client/family-centred care in collaboration with inter-professional care teams, including Long-Term Care (‘LTC’), and community and primary care team members. • Supporting the implementation of best practices, quality documentation practices and accountability models. • Ensuring an inter-professional approach to care, recognizing the unique contribution of each team member. • Tracking/responding to quality, risk, safety and other outcome indicators for the BSSP Outreach Teams. • Understanding the performance indicators generated by internal and external sources and supporting the Director and teams in the development and implementation of quality improvement processes. • Responding to and addressing issues identified by clients, caregivers and family members in a timely fashion.
People • Coaching, mentoring, supporting, and facilitating the creation and maintenance of an environment that fosters creativity, and professional judgment. • Working with Professional Practice Chiefs, Director of Nursing and Director of Care to ensure that staff meets professional standards, and support ongoing professional learning and development. • Nurturing effective inter-professional relationships at all levels. • Encouraging individuals to realize performance at scope of practice. • Creating an environment which empowers individuals to take ownership and responsibility for their actions, promote staff initiative and nurture high morale • Ensuring effective performance reviews for all staff. • Utilizing effective leadership strategies in the coaching, performance management, selection and retention for all members of the inter-professional team. • Supporting staff in utilizing critical thinking skills in resolving clinical issues. • Supporting and utilizing effective attendance management procedures.
Resource Management (Material, Financial) • Responsible for the day-to-day staffing needs of all professionals to ensure effective coverage. • Identifying trends, issues and challenges requiring change in practice patterns or processes. • Managing budget, understanding/explaining/correcting budget variances to support dynamic care needs. • Providing point of care resources to ensure safe and effective patient care.
Collaboration • Working collaboratively with the Program Director and takes joint accountability for client outcomes, financial and utilization targets and overall performance. • Working in collaboration with Professional Practice Chiefs and Director of Nursing to understand the unique needs of each discipline and consult in areas related to hiring, and meeting of professional standards. • Working closely with system partners in LTC and the community to generate solutions and advance performance. • Participating in ongoing planning, development and improvements of the BSSP. • Supporting agreed upon evaluation and outcome criteria and assist in the review of systems, structures, policies and processes to support excellent client care. • Involvement in internal and external committees.
Life Long Learning • Demonstrated on-going professional development and continuing education.
Qualifications include: • Current membership in good standing with the College of Nurses of Ontario. • Baccalaureate Degree; a Master’s Degree achieved or in progress is preferred. • Current and valid Basic Cardiac Life Support (‘BCLS’) certification. • Education in health service administration and management preferred. • Knowledge and experience in the delivery of dementia and mental health care, behaviour support systems and solutions and outreach services preferred. • Enhanced knowledge of family and caregiver needs who are best-served by a behavioural support system. • Minimum six (6) years of clinical experience working in community outreach or long-term care. • Minimum two (2) years of leadership and management experience in a health care environment. • Experience with and a commitment to change management initiatives • Previous management experience in a unionized environment preferred. • Demonstrated leadership, facilitation, coaching and mentoring skills of new teams and community teams. • A collaborative work style and the ability to work as a member of the team and interact effectively with clients, family members and other members of inter-professional care teams, including LTC, community and primary care team members. • Understanding of and experience with the delivery of information for adult learners including Personal Support Workers (‘PSW’) and family caregivers. • Demonstrated ability to work collaboratively with all levels and members of the inter-professional team. • Demonstrated effective communication, team building, problem-solving and conflict resolution skills. • Demonstrated effective and innovative leadership, critical thinking, problem-solving and judgment skills. • Commitment to quality improvement, continuous improvement, and the ability to facilitate knowledge transfer. • Knowledge of and the ability to work effectively with Meditech, Safety Event Reporting System (‘SERS’) and other Hospital Information systems and all Microsoft Office software applications. • Knowledge of Collective Agreements. • Knowledge of the Resident Assessment Instrument (‘RAI’). • Knowledge of the Long-Term Care Homes Act 2007 and regulations and other legislation.
Qualified candidates are invited to submit a cover letter and resume quoting job posting number 12-0663 to email@example.com
Baycrest appreciates all applications to this position, only those candidates that are selected for an interview will be contacted. Thank you!
As staff we all share in maintaining a safe care environment for clients, families, and visitors and a safe work environment for staff, students/researchers, physicians and volunteers.
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