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Distance Education Receptionist (9715606)

Job Type: Casual

Location: Calgary, AB, CANADA;

Job Category: Administrative and Clerical ; Admin Assistance and Coordination, Administrative and Clerical ; Office Administration, Training and Education ; School Administration

Job Industry: Education

Job Career Level: Entry Level

Date Posted: Dec 4, 2012

Distance Education Receptionist

(Administrative Assistant I)

Corporate Training

Competition # C162-12-AB ADPS

Note: This is a temporary, 37.25 hour/week casual position with an end date of June 30, 2013.

Distance Education at SAIT is growing every year and the Distance Education team in the Corporate Training department requires a front-line receptionist. Under the supervision of the Distance Education Support Services Supervisor, it is the responsibility of this position to efficiently and effectively provide student focused support in the delivery of distance education courses and programs. This position also provides support to distance education instructors.

RESPONSIBILITIES:

· Respond to telephone, fax, email, and in-person queries related to distance education courses and program offerings

· Liaise with academic schools, support service departments, external agencies, learners/clients (i.e. answer questions, resolve concerns/complaints, etc.)

· Prepare, coordinate and assemble examination packages for distribution internally and externally. Approve (or decline) external examination invigilators. Monitor/track all internal and external circulated exams using DE Exam tracking application

· Supply general information on course/program prerequisites, co-requisites, fees, supplies, time allowance, descriptions, etc.

· Interpret and relay general policies/procedures surrounding course registration, refunds, extensions of time, address and name changes, etc.

· Correctly direct walk-in inquiries and telephone calls

· Resolve student and instructor issues and concerns of a minor nature

· Process refunds of returned materials

· Monitor course inventory and order as needed

· Other administrative duties as required

QUALIFICATIONS:

· Grade 12 supplemented by post-secondary courses in computer skills (MS Office, etc.)

· Minimum of three years of office administration related experience

· Work experience in an educational environment with knowledge of SCT Banner would be an asset

· Equivalent combinations of education and experience may be considered

Successful candidates must provide proof of qualifications. Only education obtained from an accredited institution will be recognized.

OPEN TO: SAIT Employees and the Public

SALARY: Commensurate with education and experience

COMPETITION NUMBER: C162-12-AB ADPS

CLOSING DATE: December 10, 2012

TO APPLY: If you meet the requirements of this position and wish to apply, please continue with this online application. SAIT is committed to Employment Equity and invites applications from all qualified individuals.

NOTE: The preferred method of application is on-line. Notification of receipt will only be made to on-line applicants. Candidates selected for interview will be contacted within 28 days. By applying your resume may be considered for other opportunities at SAIT that suit your experience.

SAIT’s vision is sharply focused - to be recognized as Canada’s premier polytechnic, one of the world’s finest, setting the standard in education, training and innovation.

Freedom of information and Protection of Privacy (FOIP)

The personal information recorded on the application form is being collected under the authority of the Post Secondary Learning Act and Section 33c of the Freedom of Information and Protection of Privacy (FOIP) Act. The information will be used for the purpose(s) of employee recruitment and administration and is protected by the privacy provisions of the Freedom of Information and protection of Privacy (FOIP) Act. If you require additional information concerning the collection and use of this personal information, please contact the FOIP Coordinator in Employee Services at 403-284-8633.

This Job has closed.