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Lead Developer HIPS
(9701694)
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Job Type:
Part Time
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Location:
Kamloops, BC, CANADA;
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Job Category:
Retail In-Store ; Other In-Store Jobs, Customer Service ; Customer Support and Service
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Job Industry:
Retail In-Store
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Job Career Level:
Entry Level
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Number Of Positions:
1
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Date Posted:
Nov 20, 2012
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Unit Name: Kamloops 1839 Hours of Work: Varied - Store hrs Channel/Dept: HIPS HomeCentral Reports to : District Sales Manager HIPS Duration of Posting: 5 Days Sears HomeCentral is a home services retailer dedicated to providing its customers quality products and exceptional service in the delivery of home maintenance, repair, renovation and home decor solutions. Are you a team player who is enjoys providing product knowledge and service to customers? Then consider Lead Developer as a possible next step in your career path. This position is responsible for obtaining qualified leads/prospects from customers for the sale of Home Installed products and services (HIPS), following up with leads, arranging for customer appointments and responding to general inquiries regarding products, installations, warranties, etc. This involves: • developing and qualifying leads for HIPS products and services (e.g., windows, doors, draperies, carpet, etc.); • reviewing and consulting with customers on their needs and estimating cost of custom products; • recording pertinent lead/customer information into the system; • communicating leads and customer information to sales staff; and • scheduling appointments. As a Lead Developer HIPS, you will need to maintain up to date knowledge of products and services provided to ensure current/accurate information is provided to customers. On a monthly basis you will conduct a customer service survey to verify all ”kill” leads and record reasons, in order to report results to management. Other job duties include maintaining a neat work area, including updating and stocking displays, sample products, brochures, etc. Success in this role calls for good customer service, selling and teamwork skills, as well as knowledge of home-related improvement services/process. The ideal job candidate will have some experience as a Sales Representative. We offer competitive benefits, incentive compensation, and a generous employee discount on Sears merchandise and services. We are committed to encouraging internal development and providing career enrichment opportunities wherever possible. Please be advised that only those applicants who are selected for interviews will be contacted. Job Posting Code: HOMECENTOPP
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This Job has closed.
