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Scheduling Associate
Job Type: Full Time
Location: Oakville, ON, CANADA; Brampton, ON, CANADA; Mississauga, ON, CANADA; Toronto, ON, CANADA;
Job Category: Training and Education ; Other Training and Education Jobs
Job Industry: Education
Job Career Level: Experienced
Date Posted: Mar 13, 2013

Sheridan College is one of Canada's leading postsecondary institutions dedicated to the provision of outstanding academic programs and the support of student and graduate success. We deliver an exceptional educational experience in an environment renowned for innovation and creativity. Program options range from one-year certificates to four-year degrees in the arts, business, community service and technology fields. Sheridan serves 18,000 full-time and 35,000 continuing education students at our campuses in Oakville, Brampton and Mississauga.

Sheridan employees will enjoy:

  • Competitive compensation
  • Generous vacation entitlement
  • Excellent benefits package with Sun Life
  • Defined benefit pension plan
  • Employee assistance programs
  • On-site fitness facilities include: weight rooms, cardio rooms, and squash courts, as well as karate, yoga, pilates, rock climbing and other instructional activities.

In addition, we offer professional development opportunities to promote career development and success in the workplace, including:

  • Professional Development funding
  • Reduced fees for Continuing Education courses
  • Tuition Reimbursement


Please note Sheridan College only accepts applications using Resume Basic. Please refer to our online application guide and FAQ section to learn more about the application process. Sheridan's Online Application Guide & FAQs

Note: Credentials obtained outside of Canada require an evaluation to determine the Canadian educational equivalence. This evaluation must support the educational requirements for the position as a condition of employment. For further information, visit:
World Education Services

Under the direction of the Manager, Records, Registration and Scheduling, the Scheduling Associate is a member of a team that supports the registration and scheduling processes at the College through the creation of term based timetables for both students  and faculty. The incumbent works closely with all areas of the Office of Registrar, school administrative staff, support staff and program co-ordinators to ensure student timetables meet the needs of students and faculty for optimum course delivery.  The incumbent gathers, compiles, compares, analyses, problem-solves, and summarizes vast amounts of data related to creation of student and faculty timetables.  They also generate reports on space utilization for reference and planning purposes by senior College officials, make recommendations on space requirements and support the scheduling component of the enrolment management process.  

Specific responsibilities include:

• Scheduling appropriate instructional space for all Postsecondary, Skills Development and Apprenticeship activity (across three campus locations) in order for each School to meet their teaching requirements, while maximizing the use of College resources and producing faculty and student timetables in both print and web viewable formats within established timelines;
• Advising and supporting the Schools throughout the scheduling process by setting up programs in School’s RIF data collection system & Budgeting system (AI);
• Examining data and ensuring the information is verified to guarantee the accuracy of each course, class, instructor, room specification, delivery pattern, and constraint, and anticipating where problems may occur prior to the running of the scheduling software;
• Liaising with Facilities Management, School Administration, Faculty and Associate Deans in order to capture all data required to deliver appropriate timetables for students and faculty;
• Maintaining the Student Information System (SIS) with respect to course catalogue, enrolment numbers, instructors, student blocks and course blocks, ensuring that the  web view to students and faculty is current;
• Resolving timetable conflicts/problems within the scheduling guidelines;
• Setting up, conducting and analyzing space simulations on a term-by-term basis of space requirements, and communicating results with Manager, Registrar and Space Committee to identify deficiencies;
• Monitoring, tracking and implementing all Academic Committee changes ensuring that the necessary creation, modification or updating has occurred on all 3 systems;
• Providing recommendations to improve and assist in the future development of the school’s RIF data collection system & budgeting system;
• Performing other related duties as assigned.


The successful candidate will have a two-year diploma in the field of computers or business administration and three years of practical experience in a customer service role in a busy environment processing a wide variety of complex inquiries (or an equivalent combination of relevant education and experience).  The incumbent must have a thorough understanding of all program offerings, Ministry and College guidelines, policies and procedures and must have a general understanding of integrated databases and database tools such as spreadsheets (Microsoft Excel).   Proficiency with Microsoft Office and a thorough working knowledge of a SIS in a networked environment is required. The candidate will have superior communication, interpersonal, problem solving and conflict resolution skills as well as the ability to work both independently and in a team. Additionally the incumbent must be an analytical thinker and be able to take the initiative to identify and resolve problems within the scope of the position and recommend solutions. 

Appointment Details:
Employee Group: Support Staff
School/Department: Office of the Registrar
Campus: Skills Training Centre (May be assigned activity at any Sheridan campus)
Reference #: 12/S/52
Payband: G
Hourly Range: $26.92 - $31.21
Hours/Week: 35
Hours: 8:30 am - 4:30 pm
Application Deadline: Open Until Filled
Application Details: This position has been resposted for external applications

To be considered for this position, an on-line application is required. Please click on the "Apply for this job" button to proceed with your application. Please review Sheridan's Online Application Guide & FAQs; before you begin.

Note: Credentials obtained outside of Canada require an evaluation to determine the Canadian educational equivalence. This evaluation must support the educational requirements for the position as a condition of employment. For further information, visit:
World Education Services

Sheridan welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Aboriginal People, and persons with disabilities.
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